Honeywell Cuts Break for Mx Service Plan Customers

 - April 8, 2020, 10:43 AM

This story is part of AIN's continuing coverage of the impact of the coronavirus on aviation.


Honeywell Maintenance Service Plan (MSP) customers enrolled in the aircraft systems manufacturer’s engine and APU programs are getting a break on some services in light of the Covid-19 pandemic, the Phoenix-based company said in a letter to customers dated yesterday. “Honeywell Aerospace recognizes that these are unprecedented and uncertain times,” said the letter, which was signed by Travis Hollowell, Honeywell's v-p of business and general aviation in the Americas.

Through June 30, 2020, Honeywell is reducing the MSP minimum flight hours for engines and APUs by 50 percent for the March through June period. It also is extending the time for returns whose shipping could be affected by the pandemic, including seven additional days for rental engines and APUs, and an additional 14 days for spares exchange.

“Your well-being is important to us, both during stable environments and in more challenging times such as these,” the letter said. “This relief is Honeywell’s way of giving back to you, our customers, and thanking you for your loyalty and trust in MSP.”